bad customer service

A call from *** came in from a lady didn't take her name she said she was calling from RCS on behalf of game asking when am i going to pay my account? I remember saying to her i already made arrangements and the time has not lapsed as yet, thats when she attacked. No matter how much i owed the store she had no right to talk to me like that. Respect is earned and manners you are taught in her case its jst bad attitude and manners. As a debt collector she should know better than to take things personal esp her job. Can someone please listen to our call i might be wrong but i was not happy at all.<br> <br> Munites later a lady called Chantel from the same number phoned in. As she introduced herself i told her how i felt about my first call, i was very upset all that she said was yes and no she managed to calm me down by just listening to me, that is exelent customer service. Well done to her. And thank you for being yourself.<br>