1 reviews | Active since Mar 2018
Bad customer service
Cape Gate Game store provides the least helpful service to their customers. After coming into the store almost every day, the product that they guaranteed me would arrive, didn't. When i eventually spoke to the manager he was not phased by my complaint and then just told me to come back tomorrow. I will rather take my service elsewhere.
We acknowledge receipt of your complaint with reference ***6.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***6.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,