SM
Shazie M

1 reviews | Active since Feb 2018

10 Feb 2018, 20:25

Bad customer service

Game Clearwater has bad service ,as I waited more than 15mins to get override by the till point cause the store only has two manager's to override in such a big store..the respond I got from the manager was "what should I do if I have other customers to serve".the store has bad bad service

0
Replies (1)
Game
Game's reply11 Feb 2018, 09:44
Official

We acknowledge receipt of your complaint with reference ***8.

Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.

Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.

We are looking forward to being of better service to you in future.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,