bad customer service

We went to game, my boyfriend wanted to know the pricing of one of the playstation games, which had no pricing on, he then asked someone in the department, they then referred him to someone else, he went to the next person he asked them & they referred him to someone else, that person the walk pass him to go to the phone, he followed the guy & the guy didnt take note of him the ladies behind the counter were having there own conversation not taking note of him standing waiting for assistance, when the guy was done on the phone he looked at him & my boyfriend then asked him for the price of the game he walked to the games & saw no price, the guy shouted to the ladies behind the couter if they knew the price, they i umm i dont know R599 maybe R699 i dont know & went on with there conversation, the guy said he doesnt know, giving up all hope my boyfriend then put the game down & left the store, with still not knowing the price of the item, this is the second time there is poor service in that store disgusting really