1 reviews | Active since Dec 2011
Bad customer service
<p>I bought a Hisense Refridgirator at Game Cape Gate Branch on Wednesday 26th of July at about 10am. The sales person was Vuyo, we queried delivery and he advised that it would be delivered the next business day. My husband had to stay off work to wait for the fridge as I was working ont the 27th July which was an inconvenience to him. I made several enquiries on the 26th and I was informed that I will be recieving the Fridge at least by the afternoon to the evening as they deliver up to 7pm. I made groceries and bought meat as I thought I would receive the fridge on time which now the meat is off for obvious reasons. After I made several attempt to contact Vuyo, he contacted me in the evening of 27th however when I contacted game today which is 28th July, the delivery was not done. I need this sorted out urgently because I am busy loosing my money on the side because of incompetence. THIS IS UNACCEPTABLE</p>
Good day,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation.
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***4 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation.
Regards
Game Customer Service
***73
