1 reviews | Active since Dec 2016

12 Jul 2017, 22:50

Bad customer service

<p>I hope all my brothers and sisters who are planning on buying any electronic device doesn't go to any Game store it doesn't matter which branch it is, because even the management doesn't worry about customers if they put a complain, they will tell you that the will get back to you but they won't, so to all my brothers and sisters if maybe you want to purchase an electronic devices rather go to Makro or any other store, I repeat Do Not go to game because you'll be wasting your money, time and energy, look at me I bought a driller that thing broke within a month, after I took it back they telling me that the're fees that I must pay! For what exactly cause that thing was still under a warrantee, I told them I ain't gonna pay any fee because according to CPA every electronic device have 3 months warrantee if something happens to the item, the store must give you a full refund or a new item but NO they refusing with my driller now, it's still in the store only God knows if it's still in the store or they have put it back to the shelves for other customers to purchase it, all I want from Game is them to ask me nicely, to give them the driller if the business is not doing well, I'll be honored to let go of my cash if they ask me nicely than I'll go buy the driller else where, but they can keep my money because clearly all they worried about is to reach their target they don't care about they customers, it's a pity because game is such a big store I didn't expert this from them, I'm so disappointed I won't lie!</p>

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Replies (2)
's update13 Jul 2017, 12:06
Reviewer Update

Oh please don't bull**** me there is no such thing as negligence on behalf of the customer,the driller was only one month old and my father only used it once, to make a hole n the cupboards, what's the purpose of buying the driller if you can't use it to drill a hole? It's not as if we broke the driller on purpose or that the driller fell and broke, if it was strong enough it shouldn't have broke, it should be working even today so don't shift the blame to the customer if your things are not strong enough, 110% I'm so sure if I was a different race you would have attended to this matter the first day I brought in the driller but No since it's a young black women she must pay, because y'all think we don't the policies between the store and the customer if something happens to the item within 3 months, my aim is to alert all my brothers and sisters not to ever purchase any electronic device from Game store because the same thing will happens to them if the item break within 3 months!

's update13 Jul 2017, 13:31
Reviewer Update

Now y'all talking