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Mahlatse M
1 reviews | Active since Jan 2019
16 May 2024, 11:46
Bad customer service
I bought items online on 12 May 2024, immediately after purchasing I received a text indicating that payment didn’t go through. I phoned their customer care and I provided them with proof of payment to date there is no update of the transaction.
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Replies (2)
Game's replyOfficial
19 May 2024, 10:37Hi Mahlatse, thank you for taking my call. I'm sorry for the delay in getting your funds traced and for the experience you're having. We will follow up with treasury to deposit the funds to the store so that the order can be processed. Rest assured, we will keep in touch with you.
Game's reply19 May 2024, 10:37
Official
Hi Mahlatse, thank you for taking my call. I'm sorry for the delay in getting your funds traced and for the experience you're having. We will follow up with treasury to deposit the funds to the store so that the order can be processed. Rest assured, we will keep in touch with you.
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Mahlatse M's updateReviewer Update
23 May 2024, 09:39Guys you service is bad, and you don’t have urgent in addressing customers issues.
MM
Mahlatse M's update23 May 2024, 09:39
Reviewer Update
Guys you service is bad, and you don’t have urgent in addressing customers issues.