bad customer service

<p>i went to game stores the Glen shopping centre to return an iron which i bought at Game stores Boulders mall only to find that they dont have the similar brand in store they called game stores boulders mall to ask them to exchange the iron for me, i went there and when i get there the manager refused to give me the iron, he was very rude when i asked him what will i be ironing with for 21 days he asked me what did i do durinng load shedding? is that customer service ? his name is Dean</p>