Bad customer service

<p>Good day<br />I went to GAME in King William's Town, at 1:15pm and suffered very bad attitude and bad experience by floor manager (Sibusiso). this is my second experience by same floor manager. which forces me not to buy at GAME.</p> <p>I wanted to buy DStv HD Decoder (DSD 4136 4U) which is on special<br />asked the person was walking on the floor if he can help me for DStv decoder<br />he says we got no stock (without checking, which decoder i want)<br />than i told him about special in news paper, <br />he said he dont know about that,<br />I asked him when is your stock coming?<br />he said it is coming next week! any days.<br />well i asked him if i can come Monday or Tuesday?<br />he says any day means Friday.<br />by this time his answering action was changed, his voice tone and his face became angry at me, i felt to walk out because of his attitude and gesture<br />so i told him this is not an answer for my question, I'll have to report him.<br />than he said when i report I must answer his name (Sibusiso) and he walked away from me.</p> <p>My point is</p> <p>why is this floor manager so unfriendly<br />why he let customer feel uncomfortable<br />why his expression gesture shows that he dont want customer.<br />why couldn't he told me if i can get stock tomorrow from another store.<br />this is second time he showed his attitude.<br />this person is bringing name of GAME in jeopardy, <br />he let customer feel not to buy at GAME.</p> <p>Regards<br />Mahmed<br />Cell: ********** </p>