1 reviews | Active since Jun 2016
Bad customer service
<p>I was at Game in Fourways today and I bought nappies and a dog collar. The dog collar was amongst the one that had a price for R 54.99 and when I got to the till it scanned at R79.99, then the supervisor told me that the one for R79.99 was a different size. I was so disappointed as there was a shelf label of R54.99 next to the collar and not of R79.99, they didn't give it to me at the price that I saw.</p>
With regards to your complaint, may I start by thanking you for your support and for choosing Game as your destination for your shopping.
Our apologies for the price discrepancy at the till point, we will most definitely focus on ensuring that our system prices on advertised lines are correct. Senior Management will contact you to discuss this this matter.
Regards.
Rina Taute
Group Customer Service Advisor
With regards to your complaint, may I start by thanking you for your support and for choosing Game as your destination for your shopping.
Our apologies for the price discrepancy at the till point, we will most definitely focus on ensuring that our system prices on advertised lines are correct. Senior Management will contact you to discuss this this matter.
Regards.
Rina Taute
Group Customer Service Advisor
We confirm that management contacted you to advise that they will refund you the difference.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
We confirm that management contacted you to advise that they will refund you the difference.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor