AB
Anita B
1 reviews | Active since May 2016
05 Jul 2018, 19:11
Bad customer relations
So in the game pamphlet this week is a trampoline combo for R1200 yet when i say yo the husband to go and check to get one 2 days in a row they say they do not have stock. This is typical everytime of game. Was told the only place that actually has stock is gidwell where the heck us that even? So now anyone who wants to buy this is not going to get it because it's only on special this weekend. Is game going to give a rain check price on this when they get stock or are we going to loose out because of incompetence? Just so typical really of never having stock on the specials.
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Replies (2)
Game's replyOfficial
06 Jul 2018, 10:15We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.
As discussed the store will issue you with a call back voucher to ensure you get the item at the advertised price and will advise you when stock will be available.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply06 Jul 2018, 10:15
Official
We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.
As discussed the store will issue you with a call back voucher to ensure you get the item at the advertised price and will advise you when stock will be available.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
06 Jul 2018, 13:09We confirm that Management has contacted you to advise that he will issue a call back voucher to ensure that you get the item at that price and will keep you posted as to when the stock will arrive in the store.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply06 Jul 2018, 13:09
Official
We confirm that Management has contacted you to advise that he will issue a call back voucher to ensure that you get the item at that price and will keep you posted as to when the stock will arrive in the store.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,