EM
Eva M
1 reviews | Active since Apr 2019
31 May 2019, 11:39
Bad customer care and staff attitude
Card no ********** ********** 15
Cashier who assisted me earlier in May, Maserame/Seipati on the day was very rude and disrespectful towards me when I was left to go change item torn and told to stand on the quee again at Rustenburg mall game store
I have account with game and it was my last transact with them in April 2019. The supervisor on duty name forgotten intervened as she heard the cashier raised voice towards me, wanted to help me and appreciated that but said I rather finish with the cashier as I have been on th sure long Eva Mogorosi Cell ********** 546 ID ********** 873084
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Replies (1)0
Replies (1)Game's replyOfficial
31 May 2019, 16:37 Hi Eva,
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Game's reply31 May 2019, 16:37
Official
Hi Eva,
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
