Bad customer care
Game Pavillion refise to answer o phone. I stayed online till my last contract minutes depleted. GAME, what do you suggest?
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Game's replyOfficial
10 Dec 2018, 18:55 Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference for this call is 19851
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,
Game's reply10 Dec 2018, 18:55
Official
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference for this call is 19851
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,