gM
gugu M
1 reviews | Active since Oct 2012
22 Feb 2024, 09:35
Bad Custoer service fromGame Rosebank and Sinotec
I bought a Sinotec TV at Game Rosebank about 2 years ago .The TV wont switch on and I reported the TV on the 10th of February ,to this day nothing has happened. I have phoned Game a million times ,nothing gets done ,Sinotec just confirmed to me yesterday to me that they cancelled my ticket, without telling me ,only found out when i followed up. The TV is under warranty,why am i being treated unfairly as a customer to both Sinotec and Game
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Game's replyOfficial
22 Feb 2024, 10:16Hi Gugu, thank you for reaching out. I'm sorry, the service call was cancelled, and you cannot get the feedback needed. Be assured; your query was escalated, and you will be contacted.
Game's reply22 Feb 2024, 10:16
Official
Hi Gugu, thank you for reaching out. I'm sorry, the service call was cancelled, and you cannot get the feedback needed. Be assured; your query was escalated, and you will be contacted.