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Semakaleng S

1 reviews | Active since Sept 2016

02 May 2017, 14:26

Bad call center and service experience

<p>I called 3 Game stores today to enquire about availability of a certain product in stock:</p> <p> </p> <p>Game Bloed Street Pretoria - Bad telephone manners, the agent put through to an endless ringing line.</p> <p>Game Brooklyn - The agent put me through to an endless ringing line.</p> <p>Game Menlyn - Agent put me through, got response only after 4 munites, was put on hold for additional 12 munites.</p> <p> </p> <p> </p>

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Replies (1)
Game
Game's reply02 May 2017, 16:10
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation

Regards

Game Customer Service

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