BAD BAD SERVICE - GAME CARNIVAL MALL

On Saturday 26 May 2018, Myself and a Family Member popped into Game Stores Carnival Mall, to purchase a Vacuum Cleaner for the House, as the Bennetts one we had for the past 2 years had given in. Not to mention that the Sales People were no where to be found in the store at that specific division. Once a Sales Person was Located, he tried and tried to persuade us to rather buy a more expensive brand, although we had explained what we wanted and what we budgeted for. This whole Scenario took an extra + - 15 Minutes from our Time. I also have a serious Foot Injury, so wanted to get done and out there soonest. Once at the Till point, the Gift card, to the Value of R150.00 would not work. They had to phone in and get a reference number, before it would actually load. Now lastly, appears the Hoover machine on special currently for R799.99 isn't in a proper working condition, and seems to be junk that has fallen off a shelf or truck. The Clip is broken, and the Pipe fell apart when we started using it yesterday. Game Stores, are you putting stock on sale to get rid of the Bad Product, and what about the way your Staff in your stores approach their Customers.