TV
Twanette V
1 reviews | Active since Dec 2024
20 Dec 2024, 12:31
BAD BAD BAD SERVICE
WORST SERVICE I HAVE EVER EXPERIENCE IN MY LIFE I BOUGHT ONLINE ON THE 10 DECEMBER UNTIL TODAY NO ANSWERS OF WHERE AND WHEN I WILL RECEIVE MY PACKAGE WORST PART IS THAT THIS WAS A CHRISTMAS GIFT FOR MY HUSBAND
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Game's replyOfficial
21 Dec 2024, 09:07Hi Twanette, thanks for getting in touch. I sincerely apologize for the delay in your order and the inconvenience this has caused. I understand the frustration of not receiving your order when expected. While there has been a backlog with our courier service, that in no way excuses the lack of clear communication on our part. Please rest assured that we have escalated your issue to our complaints department. They are diligently working on resolving this and are in constant communication with the delivery branch to speed up the process. We will make sure to keep you updated on the status of your order. We appreciate your patience during this time and thank you for your understanding.
Game's reply21 Dec 2024, 09:07
Official
Hi Twanette, thanks for getting in touch. I sincerely apologize for the delay in your order and the inconvenience this has caused. I understand the frustration of not receiving your order when expected. While there has been a backlog with our courier service, that in no way excuses the lack of clear communication on our part. Please rest assured that we have escalated your issue to our complaints department. They are diligently working on resolving this and are in constant communication with the delivery branch to speed up the process. We will make sure to keep you updated on the status of your order. We appreciate your patience during this time and thank you for your understanding.