MP
Michelle P

1 reviews | Active since Jul 2015

12 Jul 2015, 08:18

Bad Bad Bad service

I went to game to pick up my card as I approached the bench at the back of store one of staff just keep talking to the other staff and not noticing me as I said hello I saw everything that she was chewing and poping the gum in my face and have no customer ethic and told her I'm here to fetch my card she phoned a staff member to assist me I've waited 15minutes as she walked towards me she walked like she didn't have care and walked so slow and chit chat along the side while she she knew I was waitng as she approached me she yawned in my face and gave me the impression she wasn't eager to help me and just said computer is off can't help and walked away! I am very ungappy with the staff and don't think this is ethical of your staff to approached customers that way!!!

0
Replies (1)
Game
Game's reply12 Jul 2015, 10:19
Official
Hello Perrin,

We acknowledge receipt of your complaint with reference ***.

Please accept my humblest apologies for the lack of service experienced in our store!

We are by all means totally committed to providing customers with service!

Senior management will contact you to discuss this matter and if the team can be identified, disciplinary action will be taken.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73