CS
CHARMAINE S
1 reviews | Active since Mar 2009
08 Sept 2015, 13:22
Bad attitude & service
Your advertised special Empisal promotion for R1195 is not on the shelf. The Empisal Dressmaker sewing machine for R1599 is priced as the promotion. Please pack and price your merchandise properly so as not to waste clients time. I had to wait a half an hour on Sunday before the manager could source the correct product. I was given an opened box. Then I had to wait another half an hour, so he could source a closed box. Come on GAME VAALMALL get your act together!
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Game's replyOfficial
09 Sept 2015, 19:53Hello shearoc,
We are in receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
We thank you for bringing this matter to our attention as measurements are now put in place to ensure this does not happen again. We invite you back into the store and please call upon management should you experience a problem again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
We thank you for bringing this matter to our attention as measurements are now put in place to ensure this does not happen again. We invite you back into the store and please call upon management should you experience a problem again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply09 Sept 2015, 19:53
Official
Hello shearoc,
We are in receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
We thank you for bringing this matter to our attention as measurements are now put in place to ensure this does not happen again. We invite you back into the store and please call upon management should you experience a problem again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***9 and apologize for your inconvenience in this matter.
We thank you for bringing this matter to our attention as measurements are now put in place to ensure this does not happen again. We invite you back into the store and please call upon management should you experience a problem again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73