ZM
ZAYNUDEEN M

1 reviews | Active since Apr 2011

28 Sept 2015, 09:04

Bad attitude, Lack of customer service no concern

Bad customer service initially<br> This is a follow up complaint sent almost 2 months ago<br> NOTHING HAS BEEN DONE SINCE<br> \Manager"called to say that they were investigating. That also after 2 weeks.<br> Its been a month now.<br> <br> I WANT TO KNOW THAT THE APPLICABLE MANAGER WAS REPRIMANDED FOR \""BAD CUSTOMER SERVICE\""<br> Especially since he is supposed to be a Customer Service Manager!<br> My number is ***<br> """

0
Replies (1)
Game
Game's reply28 Sept 2015, 13:42
Official
Hello Zaynudeen,

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

I escalated the matter to the Regional Manager for this store who will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73