Bad attitude, Lack of customer service

I would like to express my disappointment in the Manager of the Game store located in Mall@Carnival.<br> This store is scheduled to close at 1900, I arrived there at latest at 1859. And the doors were closed long before I had arrived as the trolleys were already being locked away and ALL DOORS CLOSED.I know this may seem petty, but I had rushed all the way from Modderfontein to get a cellphone for someone that would be traveling for a month overseas and needed a new phone. When trying to speak to him and ask for help, he just bluntly said that everyone has already left. This being at exactly 1900. What I wanted to know is what has happened to customer services at Game? Or does it just exist at other places? Has the nature of Game stores become such that no one is prepared to help anyone in time of need? But forget time of need,according to my time, and that of one or two other people, there were still a few minutes left, but the doors were closed. This can be verified when checking the surveillance cameras. Again I will reiterate at the fact that when asking the manager if he couldn't help, he said that everyone had already left at 1900, like I am a fool.<br> There is so much more to say