1 reviews | Active since Jan 2013
Bad Attitude : Game Greenstone Customers Counter June 16, 2017
<p>Returning defect products - DSTV small Explora decorder with installer Voucher, instead of me giving the two ladies at Customer Service counter my complaint, the two ladies ( one called herself " Supervisor") giving me "lecture"! Very Bad Attitude. They have no interest what-so-ever of the reason for returning the defect products, when I suggested them to voice my complaint to Game's procurement manager, the supervisor said " I was the only customer that have problem with the product ?????" Regardlessly, instead of " lecturing " the cusotmers with no base, she should keep track/ record of customer's complaint, and past it on to the Game's suppliers! </p> <p> </p> <p>So Branch Manager of Greenstone Game: Train your staff before you can put them on the floor, especially " Customer Service Counter " What a joke ! </p> <p> </p>
Looking forward for a senior management to contact me
Looking forward for a senior management to contact me
Very prompt response from the manager of Greenstone Branch. With his promise to improve his staff training, our confidence is back ! Thank you
Very prompt response from the manager of Greenstone Branch. With his promise to improve his staff training, our confidence is back ! Thank you
