1 reviews | Active since Dec 2015
Bad attitude from staff and Manager
The service at Game stores Zambia is shocking to say the least.<br> In the busiest time of the season not all tills are open.<br> I was standing in a long line with my Christmas shopping and when it was time to pay, the cashier informed me that the network is off and that I must pay in cash. <br> I asked her to see the speed point and it was dead, not charged, no battery power. She ****.<br> I told her that I can not leave the trolley just standing there because items can go missing.<br> I told her to find another charged speed point , this took about 5 minutes.<br> When she attempted to swipe, guess what, the battery died !<br> I was told by the so called \manager"to leave all my items there and go and draw cash.<br> I said that's ridiculous"
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lusaka for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Lusaka for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
