1 reviews | Active since Jul 2011
Bad attitude by a useless manager
I bought a chest freezer last night at game menlyn. My friend that helped me with a bakkie had an unforseen delay so I had to wait for him. When he phoned me hes on his way I went to collect my freezer and wanted to wait 5 - 10min in the parking lot just outside. The sales guy couldnt cause hes the only one there in the department. I asked the manager to send someone else. He said he cant cause hes understaffed. Meanwhile there are about 8 staff members in the electronics area dancing to music and having a ball. He refused to let me wait outside cause I'm going to take his trolley. The manager had an extremely bad unhelpful attitude and had absolutely no control over his staff. I dont want anything from them, I wont go back to buy anything there, this is just a warning to anyone thinking of getting anything there. be careful
We acknowledge receipt of your complaint with reference ***7 and apologize for any inconvenience caused.
The store was unable to get hold of you telephonically but we invite you back into the store and assure you of better service as we have addressed the service levels with all team members.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***7 and apologize for any inconvenience caused.
The store was unable to get hold of you telephonically but we invite you back into the store and assure you of better service as we have addressed the service levels with all team members.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
