Bad Attitude
<p>I took a phone that i bought on the 04/05/2017 since it was faulty at customer service, there was 2 ladies working there one lady assistant me, she ask the lady by the name of Kedibone to come help me sign, the lady came she did not even say hello, fact that i did not sleep with even if i did she suppose to , how does she work in the customer service if she cant follow the procedure, and she ask me to sign with an attitude. i did not like the attitude. i think she needs more training on how to deal with customers</p>
We acknowledge receipt of your complaint with reference ***3.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***3.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,