JB
James B
1 reviews | Active since Oct 2011
12 Oct 2018, 08:39
Bad attitude
I wanted to buy 60 OHD decoders from Game Amanzimtoti. The lady working there said that they did not have enough decoders, and they will also not order any decoders for us.
When I was looking for a manager to ask them if they would be able to order them for me, the only manager I saw looked passed me and ignored me flat out. The security tried to help me by trying to call another manager on the intercom, but after about 15 minutes I was not willing to wait anymore and left the shop.
I buy a lot of stuff from Game, and the staff and managers are usually friendly and helpful. Come on guys, if you are having a bad day do not take it out on your customers. There are a lot of stores out there asking the same prices as you are and if they are more helpful people will rather shop elsewere.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
12 Oct 2018, 09:47Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***4. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Game's reply12 Oct 2018, 09:47
Official
Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***4. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Game's replyOfficial
12 Oct 2018, 15:59Good Day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,
Game's reply12 Oct 2018, 15:59
Official
Good Day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,