bad attitude

On the 18th of July I bought 10 purities which were on special, I bought another 10 on the 19th of July. The batch I bought on the 18th started going off and the seals seemed to be broken off last week.

I took the spoilt food to the Game at Bloed Mall, when I got to there I explained to the lady at the customer service firstly she told me that because I bought them on the 18th they will not refund or exchange the products, but the 21 day warranty had not lapsed, secondly she told me I shouldn’t have bought 10 purities at the same time and I should have bought less quantities of the product, I told her that I usually buy purities that last for a month and this has never happened as it has a shelf life of 2yrs, then thirdly she said I did not buy the purities at Game but I just want to exchange them there.

This morning I called to find out who should I now talk to in order to sort out my problem, I spoke to Patience Maseko, who’s attitude was twice as bad as she hung up the phone in my ear before I could even conclude my query. The bad attitude I received from that staff member is appalling and I will get her name and kindly request that something be done as that store has a lot bad reviews for your staffs bad attitude.