Bad Attitude

Sunday 20th of August my mother bought a " Miss Belt" for me from Game Fleurdal Bloemfontein.

she phoned me the next day to say she got one and then I told her immediately that I bought one of the Hot shaper pants.

She arrived in Grahamstown the 31st of August. The nearest Game was then Game Nonesi Mall where she could return the product. A very arrogant Sales person by the name "Yoland" was sent to Customer services. Immediately he told me that this is part of "underwear" and cant help me. I told him it's within 14 days and still sealed in the original packaging. He said I can do what ever and walked off.

I got to the car and then Phoned Game Baywest Mall PE. I spoke to Hillary Prince. I told her the story and she advised that she would assist. on Tuesday 5 September, I had to take my mom to hospital, I went to game and asked for Hillary. she changed her story then completely. Said that she cant help and was very RUDE! the item was still sealed in the box. she ripped open the packaging and said the thing was worn. I didn't even try it on - firstly the wrong size and 2nd ly I didn't want to item

she went off and accused me of wearing the item. She said I need to report her and walked off.

is this the kind of people working for VERimark - with absolutely NO CUSTOMER service

No one from Verimark ( game Fleurdal) advised that the item cant be returned???? then my mother wouldn't have bought the item in the first place

Now im sitting with this thing - original packaging ripped open and given back to me

Can someone from HEadoffice please get back to me - Preferbly with CUSTOMER attitude.

thanks REne ********** 744