1 reviews | Active since Oct 2009
BAd Attitude
There is a special at Game for 2 Samsung cellphones for R100. I went to inquire about them on Saturday and asked the guy who works there what must I bring on Monday to buy the phones. He said proof of res,3 months bank statement,ID and payslip. I went there yesterday at about 5 in the afternoon because i was coming from work. First of all the lady who was there said she is not sure if the phones are still available, and said that the guy who does contracts is on lunch, and when he came back from lunch he tells me that my bank statement is wrong, he wants the one from my bank with a stamp on it!! why didn't he tell me that on Saturday when i asked him what to bring. I am going there again today to get those phones and should they tell me that they are out of stock ,so help me God there will be hell to pay. I think he wasn't interested in helping me because it was after 5 and he just wanted to knockoff but Game closes at 7 everyday. I am cross very cross because I am doing these up and downs for nothing. Please make sure that when I go to GAME today I will be treated with respect and dignity and that I receive my phones
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management some of the documentation was incorrect and as soon as we receive the correct documentation we will conclude the matter.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management some of the documentation was incorrect and as soon as we receive the correct documentation we will conclude the matter.
We look forward having you in the store at your convenience.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
