BAD AFTERCARE CUSTOMER SERVICE! JEFFREYS BAY

I bought an HP Colour Deskjet 3.1 Printer on 3 June 2022 from Game Jeffreys Bay more often than not the printer would disconnect, and we had to reinstall the printer drivers on the laptops which takes quite some time. After several times that we did this we could not get the printer connected again. We took the printer in for repairs to Game Jeffreys bay on 10 November 2022 after several phone calls to Game we received the printer back middle of December with a job card from Redington a service provider for HP/Game" replaced using parts, MPCA replaced". However, we could still not connect the printer to either of our Laptops to print. We took the printer back on 18 January. After 2 weeks the battle started all over again with me phoning Game to follow up when the printer will be back. With empty promises that they will get back to me, I got so frustrated with the bad service from Game, that I phoned Redington myself on the 6th of February and it was confirmed that the printer was only couriered on the 31st of January and Redington only received the printer on the 3rd of February. I immediately phoned Game and spoke to Ziwe who said that she will get back to me in a few minutes. After 2 days Diana at customer services phoned and said the printer was couriered and will be ready for collection on 10 February. When I received the printer back it was without a power cable. I phoned Game and asked to be put through to customer service but nobody answered the phone and had to phone again and ask to speak to Ziwe and the promises start all over again!! Game Jeffreys Bay repair service is terrible.