LA
Linda A

1 reviews | Active since Apr 2025

15 Apr 2025, 11:09

Bad After Service Game

My Linda Adoon, I have purchased a 58c Hisense TV UHD 4K. When I unbox it the next day the screen did not want to go on. When I took it back a day after they say its my fault. This is not the first time I had bad experience with the this Game store. Can you please help me get my TV or my money back.

0
Replies (4)
Game
Game's reply15 Apr 2025, 15:09
Official
Hi there  Linda, thank you for reaching out. I am sorry to hear that your TV that you purchased did not go on after unboxing the item. Kindly be advised that your query is with our senior team as they will assist you accordingly. The agent will contact you as soon as they have any feedback regarding this matter.
LA
Linda A's update15 Apr 2025, 18:22
Reviewer Update
Thank you very much for your response. This is not the first time I had bad experience at this store. I bought an Air Mattress double bed size, with in a week it was becoming flat every time we used it. I took it back and they saw the fault.It had a hole in it it was a factory issue. They did not have the one to replace and I had to add money and buy a Queen size Mattress which costed me more. But that is the past, can you please sort out my TV Issue I dont have TV since the of this month, who lives like that?
Game
Game's reply16 Apr 2025, 10:08
Official
Thank you for the update. I do see the agent has made contact with you regarding your query. Please not our senior team is working actively on this matter and the agent will contact you as soon as they get feedback.
LA
Linda A's update19 Apr 2025, 11:18
Reviewer Update
The agent has contacted me NO solution game is ****ming people. I hate it with all my heart, even this day I'm still waiting for my TV. It's been nothing but hell, I payed R8000 cash but to this day I have no TV. The complains department have no solution for customers, they put customers last. I'm deeply hurt with what the are doing...