Bad after-sale service at Game (Gateway)

Consumers ought to be aware of the extreme unprofessionalism that they may endure in relation to the after-sale service of the management of the Game store at Gateway, Durban. I purchased a fridge from the store on 23 April 2019. I was informed that the original invoice would be handed to me at the time of delivery. However, merely a photocopy was handed to me as the delivery company were not given the original. It was necessary for me to have the original in order to validate the warranty/guarantee on the fridge in the event of there being a problem. However, despite my emails to the management of Game (Gateway), specifically to the assistant manager, Mr Zubair Akbar, and the manager, Mr Andries Klaasen, I have received absolutely no response whatsoever. They appear not to care about their customers' concerns. I am now stuck with a photocopy of the invoice, and in the event of an issue arising in relation to the warranty/guarantee on the fridge, I would have to re-hash this story with the appropriate people at the time. Needless to say, I will never buy anything from that store again. Consumers need to be aware of the abject unprofessionalism of this store's management if they decide to trade with the store. Thank you.