AS
Ash S

1 reviews | Active since May 2014

27 Jun 2025, 20:13

Bad after sale service and product dissatisfaction and not transparent

Good day They give you an opportunity to write a honest review but when it’s bad, they do not publish it. To date I am still unhappy with their service This was my review on the bonnet read super chef 6 pressure cooker. Bad after sale service. Pressure stopped building up after 5 weeks of purchase. Was told to wait 3 weeks for the manufacturer to collect the product from the store for an assessment. No communication from the store unless you call them to find out what’s happening.

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Replies (1)
AS
Ash S's update29 Jun 2025, 19:11
Reviewer Update
Hi, what would you like me to advise on?
I should’ve been refunded or given a new item. 5 weeks a short time for something to break.

My second concern is that the company is not transparent as you do not post all reviews.