NR
Nolan R

1 reviews | Active since Aug 2018

26 Jul 2019, 16:19

Bad advertising and lies

I am so disappointed with Game Stores. I contacted The Glen and asked for a Samsung 58" tv and was told they don't have stock BUT it will arrive the next day (24th). It will also be on special. I went to the store on the 24th and it did not arrive, I paid for it because they said they are only having 7 delivered that day and this way i would secure my order. The 25th I was told it will come on the 26th in the morning. Today I was told the store stays open until 9pm so it will come anytime. Why can't people just tell me the truth. So 3 days later, paid but no tv.

0
Replies (1)
Game
Game's reply26 Jul 2019, 18:26
Official
 Hi there  Nolan,

Thank you for bringing this to our attention.

I am sorry for the services that you received.
Please forward your contact details to *** and cc in *** so that we may look into this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za