1 reviews | Active since Jun 2018
Awful client service.
For the second time in as many visits to Game Cape Gate I left the store fuming. In all honesty I went and bought a similar product elsewhere on both occasions (Sports Watch & GPS) If ever you want to feel invisible or be sent from counter to counter being forced to listen to staff gossip while you await service....look no further. I am determined Not to return for the same treatment again. PS I'm know not all Game branches rate so poorly.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Your reference for this call is ***4. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Your reference for this call is ***4. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 48 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
The store tried to call you without any success and you also did not respond to their email. Please contact the store on ***- Naeema, should you need to discuss this matter further.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
The store tried to call you without any success and you also did not respond to their email. Please contact the store on ***- Naeema, should you need to discuss this matter further.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,