JV
Jason V

1 reviews | Active since Oct 2016

04 Mar 2017, 11:06

Awesome Service from Juan

<p>So i decided to tale a Saturday to do the shopping for the specials i saw ....when i got there the braai briquettes were sold and there wasnt any motor oil left on the shelf...thought my weekend was spoilt now and i missed the specials then i stop one of your staff and saw he was wearing a paints department shirt so having experienced line like "i dont work in that department" ask him anyway and glad i did.....Juan said wait one second he found one bag on the floor and vanished within 5min he had 2 more bags and took a chance and asked him if there was a possibility there may be motor oil where he found the briquettes and he looked at me and asked is it the white bottle and i said yes he follow me and lead me to the motor oil... Juan made my trip to your store worth it ... I know i said thank you but i would like to have management thank him for me please ....for someone not working in the various deparments he knew what the customer needed.</p>

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Replies (1)
Game
Game's reply05 Mar 2017, 09:53
Official

Good day,

We acknowledge receipt of your communication and would like to thank you for taking the time to share your experience with us.

This matter was referred to senior management, who will ensure Juan is recognised for the excellent service provided to you.

Regards

Game Customer Service

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