Awesome Customer Service experience!!

<p>I would like to take the time to say a warm thank you and job well done to Nizaam Dramat (store manager), Nomathemba Kofumani (cashier), and the guy who's name I didn't get who pushed my loaded trolley to the car at Game - Parow Center.&nbsp;</p> <p>&nbsp;</p> <p>I went shopping yesterday and as I was at the till Nomathemba was so cheerful, sweet, funny, polite, helpful, thorough (all the wonderful words you can think of :)). We spoke about the deals and she even helped me with deals I missed which she thought I might be interested in. &nbsp;She took her time, allowed me to take my time, and even ran to fetch me some goods from the shelf after we were done. &nbsp;How about that? I loved it. &nbsp;She definitely showed me what true Customer Service is. Instead of trying to get the customer to "pay and leave" she was patient and kind. It was fun! Thanks Nomathemba. I really enjoyed the experience you gave me. Keep up the good work and that smile!&nbsp;<br /><br />And, as I was with Nomathemba, Nizaam came to check in and asked if everything was okay, and if I found what I needed. I actually did go to the store for something specific but didn't bother asking since I didn't see it there. Nizaam went the extramile by taking my details and telling me he will check for the heater I was after and let me know if/when they have them in stock. To my suprise, Nizaam followed up with me by phone call today to let me know that another store&nbsp;has what I am looking for, its marked down and he can have it delivered to their store if I needed. I am so amazed at the service really. I just wanted to take the time to give a thorough shout out to appreciate the work you are doing. Keep up the good work and always treat your customers this way. I can't help but say it again, Well done!&nbsp;</p> <p>&nbsp;</p> <p>Then, as I was leaving, Nizaam requested one of the staff members help me to my car since the trolley was a bit heavy, and there were no porters around. Thank you kind sir for helping me to the car and even helping me put the bags in the boot. Your time and effort in making my experience even more amazing has not gone unnoticed.</p> <p>&nbsp;</p> <p>To all three these staff members, all I can say is thank you for the great service. Coming from a Customer Service background, I can honestly say this is the kind of service I want to receive wherever I go, and I am sure you can tell by my excitement that you have made a true impression. Job Well Done! Keep it Up guys, you will surely put a smile on your customers' faces, and that means more business and a happy working environment for you. Holding thumbs for a raise or promotion for you guys :)</p> <p>&nbsp;</p> <p>Customer Centric- 10/10</p> <p>Going the extra mile&nbsp;- 10/10</p> <p>Bias for action - 10/10</p> <p>Happy Customer - 10/10</p> <p>&nbsp;</p> <p>Best wishes to you all!&nbsp;</p> <p>Megan</p>