1 reviews | Active since Jun 2023
Avoid using Game online at all costs.
I ordered a fridge on the 1st of May. It said 2 to 5 days but only arrived on the 13th of May. I immediately noted that it was dented all over and contacted customer support. Eventually they said they would fetch it and replace it. It took them 5 days longer to fetch it and not it is the 5th of June. When they did fetch it it was two guys and a bakkie and I had to check who they were as they weren't employees. They are uber eats like contactors using an app. It is now the 8th of June and I just got an SMS and email notification that my fridge has been delivered. Nothing has arrived all day so who knows what they have done. I have sent support tickets through their website and they just get closed, I have emailed the previous support guy I was dealing with and there is no response, I have called the call center's and get the usual "we will check and get back to you" but they don't, and I've emailed their support.
As a side note I bought a bunch of things that day from other online retailers and they all quickly arrived in 3 days perfect. I buy a lot online and this is the first time I've never had such horrors.
