GK
Gaynor K

1 reviews | Active since Jul 2020

09 Feb 2021, 06:18

AVOID GAME AT ALL COSTS. USELESS, SLOW AND UNHELPFUL

This is now beyond ridiculous. I paid for a fan at the beginning of December, received a box that didn't have all the pieces in, returned it OVER A MONTH AGO and STILL have not received a replacement. Received a call from them over a week ago to say that they were waiting for an order number from head office. Sure. Someone is just ****ing with me because I complained. Enough is enough. I expect a full refund in my account THIS WEEK, otherwise I will take this matter further and lay a complaint with the necessary ombudsman and industry bodies. For anyone reading this - do yourselves a favour and avoid Game at all costs. Rather go shop at Checkers or ANY other shop. I can't imagine you would get a worse service than at Game. This is THE absolute worst service I have ever encountered.

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Replies (1)
GK
Gaynor K's update09 Feb 2021, 15:30
Reviewer Update
Thanks Suhayfa. Game has definitely dropped the ball on this one. I have heard that they are "looking into it" a few times, and yet nothing has progressed. Very disappointing.