RJ
Riaan J
1 reviews | Active since Feb 2018
09 Jun 2025, 15:10
***** at Karhu Game
Highly *********** employees and management at the Kathu branch. Commiting ***** daily and then telling you they follow processes. Pieter the manager just steps out to do personal business and customer care agent refuses to let me speak to manager
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Game's replyOfficial
10 Jun 2025, 14:13Hi Riaan, thanks for getting in touch. We sincerely apologize for the level of service that you have experienced at our Kathu branch. We will ensure that any necessary actions are taken to address the issues you experienced. An agent will be contacting you shortly to follow up on your concerns. Thank you for your patience and understanding in this matter. We value your feedback and will use it to improve our services.
Best regards,
Game's reply10 Jun 2025, 14:13
Official
Hi Riaan, thanks for getting in touch. We sincerely apologize for the level of service that you have experienced at our Kathu branch. We will ensure that any necessary actions are taken to address the issues you experienced. An agent will be contacting you shortly to follow up on your concerns. Thank you for your patience and understanding in this matter. We value your feedback and will use it to improve our services.
Best regards,