RM
René McLeod

1 reviews | Active since Dec 2019

30 Dec 2019, 14:11

As previous complaint

I lodged a complaint with Hello Peter concerning my order from Game not delivered. Response from Game was quick with a complaint number asking me to mail them concerning my order. I did so immediately sending the mail to a Mr Marshalino Jankowski! Well I'm still waiting for Game to let me know what is to be done with my order still not delivered. It's been longer than a month. Disgraceful service from Game Online. I want a full refund and compensation for the inconvenience caused during our vacation without the gazebos which was ordered specifically for our camping situation. I am waiting in anticipation. Maybe next year Christmas I might have my gazebo???? René McLeod

0
Replies (2)
Game
Game's reply31 Dec 2019, 06:48
Official
Hi there René,

I am sorry for the delay.

I have escalated the matter to the relevant department and I am awaiting feedback regarding your order.
Once I have received concrete feedback I will contact you regarding the way forward.

Please let me know if you require any further assistance.

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Best regards,

Game
Game's reply31 Dec 2019, 06:48
Official
Hi there René,

I am sorry for the delay.

I have escalated the matter to the relevant department and I am awaiting feedback regarding your order.
Once I have received concrete feedback I will contact you regarding the way forward.

Please let me know if you require any further assistance.

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Best regards,