JH
Jaydene H
1 reviews | Active since Jun 2023
08 Sept 2023, 11:12
Arrogant customer service
The Glen Game has the worst customer service! Had a faulty iron and was told to wait 21 days to get it assessed and fixed. They refuse to provide any recourse to compensate me whilst I have to wait for them to finalize their process. The arrogance is pathetic!!
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Game's replyOfficial
08 Sept 2023, 11:35Hi Jaydene, thanks for getting in touch. I'm so sorry for the service you have received from our store. Please be advised that we will escalate the matter to senior management for urgent assistance. 🙏
Game's reply08 Sept 2023, 11:35
Official
Hi Jaydene, thanks for getting in touch. I'm so sorry for the service you have received from our store. Please be advised that we will escalate the matter to senior management for urgent assistance. 🙏