1 reviews | Active since Oct 2015
<p>Yesterday i got a call from GAME stating i must pay R800 when i asked for what it is the lady said account is in arrears and when i tried to advice lady that i am paying. I was continuously rudely inrterrupted. Listen to voice recording. Call was at13:02. Make sure of facts and be friendly when you want payment and a relationship with customer. You need us to have a business. This was very bad service and i am not even a ******** but this lady treated and spoke to me like i am ****. Check your account *** ABSA. I used refr nr Game ***. I will not send any proof of payment after the way i was treated. If this details is wrong you better fix this with your call centres because i received this info from you. Make sure my paynents are allocated and my credit profile are updted and not damaged. And make sure that any extra interest charged on my account is written off. I Want written proof of all of this.</p>
Good day,
We acknowledge receipt of your complaint with reference ***0 and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who administrates the Game Accounts department, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service
***73
Best regards,
Good day,
We acknowledge receipt of your complaint with reference ***0 and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who administrates the Game Accounts department, for further investigation and assistance.
Regards
Herman van der Berg
Customer Service
***73
Best regards,
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