JH
J H

1 reviews | Active since Jan 2015

28 Mar 2015, 18:57

Ariel 2.5L Auto Liquid as advertised!

As per a customer report on Hellopeter, l also responded promptly to purchase the 3 x 2.5L Ariel for R99 at Capegate and Tygervalley, but also disappointed, as at both branches - NO STOCK! At Capegate l requested a rain-check, but this was declined to me ??? On another point, as a pensioner l have found Game to be very competitive in price and quality of their fresh fruit and veggies, and purchase reguraraly at Game, but on numerous occasions l am overcharged at the till, compared to the shelf price! This concerns me greatly, as it is frequent, in-convieneant and time-cumsuming for the cashier, till supervisor, customers, myself! Please explain, as l have spoken to the managers, who have been apologetic, l appreciate that, but this is a regular occurance! I seem to be forever checking till-slips prior to leaving Game!

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Replies (1)
Game
Game's reply29 Mar 2015, 17:01
Official
Hello JanBeli,

We acknowledge receipt of your complaint with reference ***.

Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.

Store management will find you stock of the item and will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73