Appaulling Customer Service At Game Stores
I went to game liquor in central JHB (President and Joubert Street) to but buy 4 bottles of Johnnie Walker bottles.
After standing in a que for quiet a lengthy time, the cashier was so welcoming and advised that the bottles are no longer available as they are out of stock.
I then asked her to check for me which she called one of their supervisors (Andile Nqgoka) who rudely responded "I am busy, everyone is busy" the cashier asked if no one else can he and he continued in his response "I am busy, everyone is busy" I asked the cashier the way forward and she advised she cannot help as she does not have access to check for me (she did this in a polite manner) I do not see her to be at fault.
The gentlemen is very rude as he just stood a few steps from the liqour tillpoint doing nothing.
His customer service s****s are appaulling and the way he addresses his staff is plain rude.
Good day,
We acknowledge receipt of your complaint with reference ***0 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and assistance.
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***0 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and assistance.
Regards
Game Customer Service
***73
