Appalling Service at Game Baywest

My father, who is a pensioner, purchased a Hisense 43 inch television from Game Baywest Gqeberha. What a horrible experience! We waited 45 minutes before we had finally purchased it. Upon returning home, we realized that there is a crack in the screen of the TV. The TV had a green patch and the picture was blurred. The sales person had put the TV in the trolley roughly and we reached home with a broken TV. We tried to return to the store to find a solution but were told that it is our fault and that repairs will cost more than the TV itself. What a horrible experience with sales staff that are rude and disinterested in the customers!! 10/10 would never recommend purchasing anything from Game!