Appalling Service All Round

<p>On October 2nd I went to game in N1 City looking to purchase a new TV, I was then greeted by the floor sales consulants who were too busy playing games on a Playstation 4. They then attempted to help me in a very non-sholont way as the game that was being played and the conversation they were having was more important than the customer. After checking for what I needed on my own I then inquired about how the financing works, they pointed me towards a lady who explained everything that the process entails to me. I then proceeded to complete the paper given to me and signed an extra set for incase something on the first set was unreadable. I gave all the documentation that was required of me to the lady as well. I was then told that I will get a response to my application anytime between 30 minutes and 48 hours this response would be received via sms. I then waited until Friday October7th to follow up on this application as the 48 hour waiting period I was told about had expired on Wednesday October 5th. Upon following up on this application I was told that my email address could not be made out on the form hence the reason for the delay. I received no phone call or anything to inform me about this situation even thought I had filled in 3 contact numbers on the form. I then gave the email address to the lady I spoke to and she told me she would send the paper work to head office & I should expect a response shortly. I still have not complained up until this point. I have since Friday's call phoned Game at N1 City on Tuesday October 11th to follow up on this application. I was then told to contact the Game head office, I then proceeded to do so & then was told the lady of the N1 City branch will call me as they didn't receive any of my supporting documents I.D., bank statements, etc. I then informed the lady of head office that I had supp**** the lady with all the necessary documents the lady said she'll then contact the store. I then got the same 48 hour waiting period story even though I've been waiting for almost two weeks. I have contacted the store this morning to cancel this application.</p>