Appalling Service

<p>The attitude of the Store Manager, Naresh, at Game Westwood Mall, Durban is appalling.</p> <p>Not only is he rude, unfriendly and abrupt, he is never willing to assist a customer, instead shifts issues onto staff.</p> <p>Upon approaching the customer services desk for assistance on Saturday, 3 December 2016, I was not acknowledged by Naresh who was standing there. I had to engage with him and even then, was too busy reading his papers to assist. I then asked if he was able to assist and was told that he would get someone to assist. I had waited 5minutes before he eventually got annoyed with me asking for assistance. Am I not entitled to ask the store manager for assistance, as his response was he cannot assist in finding an item and not his job?</p> <p>Another customer, an elderly woman also approached Naresh for assistance to which she got irate (well within her means) as she too was ignored. She was yelled at as well as spoken to in a stern manner advising her that he cannot help her and again continued to read his papers.</p> <p>Is this the service levels from Game stores and from a Manager?</p>