Appalling Service

On the 24th of August 2018, I visited Game at N1 City ; I needed advice on pool cleaners and as usual there was no one to help me. I went to the front and asked for help and was told that they will send somebody; I waited for about 10 minutes and there was no sign of help. I went back to the front and asked to speak to the Manager , they called the Manager ; the Manager also did not come, I stood there until I gave up and when to another lady to ask where the Manager was ,she also didn't know. This is not the first time this has happened ,where there are no people to help customers on the floor