1 reviews | Active since Jun 2015
Appalling service!!!
Yesterday i went to Game in Jabulani Mall to some stuff i needed, decided to buy new earphones as i had previously bought earphones from there before, the staff was not helpfull at all, i had to stand there and wonder who will help me i waved for someone to come and help me but no one came, some of the staff were watching IDOLS on the Tv's an some were chatting about tupperware stuff whilst some were just going with their conversations, one lady ended up helping me but she was mumbling, while the other was busy on the phone, i ended up taking earphones i am now not entirely happy with as i had no advice from your so called stuff. it is not the first time i am buying earphones, i last bough them at Incredible Connection and the service i got there was spot on their stuff was helpful, which is more than i can say for GAME JABULANI MALL. i had to go to that table to ask someone to come and help me but they just looked at me like i was crazy. i am so disappointed with the service. and looking down on people and the attitude i got was not necessary at all.
Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***5. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***5. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Good Day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,
Good Day
As discussed with management the matter has been attended to.
Regards
Group Customer Service Advisor
***73
***
/rk
Best regards,
